Nurhalimah, Dela, and Atep Kustiwa. “Analisis Key Performance Indicator Pada Pelayanan Customer Service Di Stasiun KIaracondong”. JURNAL MANAJEMEN DAN BISNIS 3, no. 2 (December 29, 2024): 1-7. Accessed October 12, 2025. //ojs.ukb.ac.id/index.php/Jmabis/article/view/1002.